Kiosk Product Design
Posted on May 19th, 2018
A number of years back, I was asked to design a stand to support the new system for parents to use to check their kids in. Design requirements:
- clean & efficient
- portable (so that the 16 stands could be arrayed by various entrances to best support traffic flow patterns)
- cost effective - sized for current and possible future (as we had hypothesized, iPads have since been integrated) equipment
- allow for ease of troubleshooting
- carry a look maintaining aspirational design aesthetic of lobby and branding
My process began as I considered the pros and cons of a repurposed video conferencing stand that someone had wanted to use because it was all that was imagined up until I was asked. I quickly sketched a couple possible concepts that allowed us the freedom to take some time and research what we wanted to develop. We iterated through a number of options before sending the design to the manufacturer.
They remain in active use over 6 years later!